Stress & Workload Management (Taunton)

11 October 2019 8:30am–3:30pm

Taunton

This course focuses on equipping stewards with the knowledge and skills needed to be able to look after their own wellbeing and manage the workload of the steward. This course will help participants to: identify and manage sources of stress develop effective ways to manage workload find practical ways of managing and dealing with problems […]

Introduction to Bargaining (Taunton)

12 November 2019 8:30am–3:30pm

Taunton

The course focuses on talking to employers as an essential part of the steward’s role and stresses the importance of preparation and practice.

Further Representation Skills (Taunton)

27 – 28 November 2019

Taunton

This course reinforces some approaches and procedures introduced in the 5 day Stewards course and explores in more detail: Process for identifying needs and exploring what is and isn’t a case Recap on sources of information especially the ACAS code Preparing for a grievance and a capability case Planning and building a case including interviewing […]