22 – 23 September 2025
Exeter
Represent with confidence. Further Representation Skills.
Are you a trade union representative supporting colleagues with workplace issues?
Attend this course to build on your skills learnt when attending your organising stewards course.
This course empowers you to:
Advocate effectively for your members
Handle workplace concerns with confidence
Navigate sensitive situations professionally
The course reinforces some approaches and procedures introduced in the 5-day Stewards course and explores in more detail:
- The process for identifying needs and exploring what is and isn’t a case
- Recapping on sources of information especially the ACAS code
- Preparing for a grievance and a capability case
- Planning and building a case including interviewing witnesses
- Possible outcomes from cases
- Building confidence, getting organised and looking after yourself
Who is this course for?
New stewards and reps who have completed the Organising Stewards Course
Monday 22nd & Tuesday 23rd September | 09:30-16:00 | In Person | 2 days | Exeter
Interested?
You should make your Branch aware that you are attending this course in order for them to keep their records up to date and ensure you receive up to date information relevant to your role.
If you are in need of support to request time off from your work to attend please talk to the branch to gain support.
When attending any UNISON course or event you should never be out of pocket. Please keep receipts for parking , bus fare , train travel and speak with your branch about claiming these costs back or for gaining support for them to help you book in advance.
You may have a local policy to support with gaining reasonable time off to attend training from your employer. There is also guidance via ACAS – Time off advice
If you have any questions about the course please do not hesitate to get in contact with us.
Email: SW Education Enquiries
Note for Branches
For branches that pay the levy, the cost of the course is fully covered under the scheme. However, for those not participating in the levy scheme, there is a standard charge of £25 per attendee.
