About this job
UNISON members in Gloucestershire work for local government and councils, schools, colleges and universities, charities and the third sector, and private contractors providing public services. An understanding of trade unions and their purpose is essential, although training will be provided.
We are looking for a talented administration officer to work 24 hours per week over four days, 9am-3pm (negotiable) based in branch offices within Hucclecote Library, Gloucester.
The post-holder will be required to undertake a range of duties including essential administration and managing our branch office and systems. You will often be the first point of contact for members, and you will support our branch officers and stewards in their recruitment and organising activities. You will have the confidence to assist others, and be able to arrange, travel to and carry out recruitment stalls and other similar events.
You will assist the branch treasurer to manage branch finances, and will assist the branch education officer to manage mandatory training for stewards and branch officers, and education opportunities for all members of our branch.
Duties include providing basic advice to members and allocating casework to activists. You will use the UNISON membership database, the branch case management systems, and the UNISON online branch membership, finance and education systems, among others.
You will have a good telephone manner and strong interpersonal communication skills and will be able to handle members’ issues in a sensitive and positive manner. You will have a keen respect for confidentiality and General Data Protection Regulations (GDPR). It goes without saying you will need excellent digital skills to succeed, in addition to having the confidence to work on your own initiative, and as part of a team.
How to apply
Please note that ONLY applications using the application form supplied by the Branch will be accepted. Reasonable adjustments for applications and interviews should be requested by email, as soon as possible.
Download the person specification
Completed, signed application forms must be emailed to branch.office@unisongloslg.org.uk
Shortlisted candidates will be invited to attend an interview at the Branch Office, Hucclecote Library, Gloucester, GL3 3RT.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
